Shipping, Returns & Repairs Policy
At Falcon Feather Jewelry, every piece is crafted with care and meant to be treasured. Our policies are designed to be fair, transparent, and customer-friendly.
Shipping
Nationwide Delivery (USA Only)
We ship to all U.S. addresses using reliable ground carriers.
$10 Flat Rate Shipping for all orders under $250
Free Nationwide Shipping on orders $250 and above.
Processing Time
Orders typically ship within 1–3 business days.
Tracking
A shipment confirmation email with tracking details will be sent once your order is on its way.
Returns
Your satisfaction matters to us.
Returns are accepted within 30 days of purchase.
Returned items must be unworn, undamaged, and sent back in their original packaging.
Refunds are issued to the original payment method once the item is received and inspected.
To initiate a return, please contact us.
Repairs
We stand behind the quality of our craftsmanship.
Repairs are accepted within 2 years of the original purchase date.
A $10 shipping fee each way applies to all repair services.
To request a repair, please email us with your order number, a brief description of the issue, and a photo if possible.
For any questions regarding shipping, returns, repairs, or custom requests, reach out to us at falconfeathernyc@gmail.com
We’re always happy to assist.